Join Our Team

IT Operations Manager


Reporting to the Director of IT, the IT Operations Manager is responsible for leading a team of system administrators and engineers. This includes managing the day to day operations for systems and application support across multiple cloud services. In addition, she/he will be accountable for building innovative solutions to support the Aspyr environment, including patching, automation, operational escalations, and team engagement. 


Essential Functions:

  • Perform tactical activities such as desktop and cloud support for end users

  • Maintain a secure environment and provide information security guidance to product development teams

  • Standardize and streamline tech stacks across physical offices, desktop, and cloud environments

  • Define, communicate, and enforce information technology policies and procedures

  • Support sales in documenting and sharing security control standards with our customers

  • Maintain capital and operational expenses budget in conjunction with business requirements


Preferred Qualifications:

  • Bachelors degree in computer science, engineering, or information systems

  • Current practical, "hands-on" experience with modern tech stacks and architectures

  • Experience in IT operations and IT security

  • Knowledge and understanding of VMware, Hyper-V, HP, Cisco, network

  • Experience leading and motivating a diverse, technical workforce

  • Prior capital and operational budget responsibilities

  • Experience with Google Apps and working with online Cloud (SaaS) services.

  • Prior experience in a hyper-growth environment

  • Demonstrated ability to improve process leading to improved customer and/or Teammate experience

  • Experience in Windows, MacOS, and Unix (especially Linux) System administration activities

  • Change Management experience 

  • Strong verbal and written communication skills

  • Experience leading and collaborating with small to medium-sized teams working onsite/offsite.